FAQs
What is your shipping policy?
We offer worldwide shipping on all orders. Shipping times may vary depending on your location and the product you ordered. Orders are processed within 5-7 business days. Please refer to our Shipping Policy page for more detailed information.
Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. The threshold for free shipping may vary, so please check our Shipping Policy page or the product page for specific details.
How can I track my order?
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package through our website or the shipping carrier's website.
What is your return/exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can initiate a return or exchange within 30 days of receiving the item.
Please visit our Returns & Exchanges page for detailed instructions.
Can I exchange an item?
Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice.
Please visit our Returns & Exchanges page for detailed instructions.
Can I cancel or modify my order after it has been placed?
We strive to process orders quickly; therefore, we recommend contacting our customer support team within 24 hours of placing an order, if you wish to cancel your order.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as PayPal and Apple Pay.
All payments are processed securely to protect your sensitive information.
How can I contact your customer support?
You can reach our customer support team by visiting our Contact Us page.
We are available to assist you with any questions or concerns you may have.